Information

Taking the correct measurements is something easy but essential. You can see our guide on How to measure here.

The main difference is that framers glass is harder than acrylic and it doesn’t get scratched as easily as acrylic but from the other hand acrylic is lightweight and it doesn’t break. Acrylic is highly suggested for places that safety is a high priority.

Frames usually cover from 3 to 5 mm around your subject. The difference depends on the profile of the frame.

Mat board will cover 3 mm around your photo.

To remove dust, use a lightly damp cloth and clean the frame and acrylic gently. For the glass, add a little glass cleaner to the cloth and clean with circular motions.

For information on that subject please visit our article here.

For information on that subject please visit our article here.

A picture frame is a very nice and useful gift. You can send a gift card to your favorite person, friend or relative by visiting this link.

To redeem your gift card, click here.

No, we do not do gift wrap.

There are several discounts on different levels. You can see them here.

Before checkout you can enter your code in the custom field.

Discount codes usually expire after 30 days.

No, discount coupons can’t be combined with any promotional event.

Our products are shipped to all EU countries.

You can see the transportation costs here.

For Greece the delivery time varies from 1 to 3 business days while for the rest of Europe the delivery time is from 5 to 10 business days.

Based on our many years of experience, we pack our products very carefully with packaging materials that guarantee proper shipment.

In case the packaging is violated in any way, do not accept the package. Report to customer service the incident and we will confirm it with the courier company. Once the incident is confirmed we will send you a new frame.

In case you receive the parcel, you agree that the parcel was not damaged during transportation.

If you have reason to believe that the product has been internally damaged, you should not receive the package. If you receive it, you agree that the parcel was not damaged during transportation.

You can receive your order from our store as long as you contact us first.

If for any reason you would like to return a product please contact customer service. We accept product returns only after communication, the condition of the product should be to its original condition and the product should be in its original packaging.

When the product is returned you will be refunded within 5 working days.

Return costs are borne by the customer.

Please contact customer service first.